F&B SERVICE PROFESSIONAL

This program provides participants with the competence to work successfully in the restaurant industry. Graduates will acquire all the necessary knowledge about the daily operations of restaurants with a variety of concepts.

Program Scope

In-depth understanding of the tools needed to run a food and beverage establishment.
Acquiring the competencies to work in various types of restaurants.
Ensuring readiness for both daily service and events.
Anticipating the needs of the guests and takeing the necessary actions.
The ability to take and manage reservations, take and manage orders, and handle cash registers.
To ensure good command of hygiene and occupational safety.
Use of equipment and tools correctly and economically and to ensure their protection

Program Outcomes

The certificate of participation (program completion certificate for those who complete three terms) will enable participants to find a place in the industry from entry level to management levels.

Educators

Facilitators have completed the VET by EHL trainer course and have received a certificate from EHL.

COURSES

Training Center, Apprenticeship and Micro Training courses are identical, and the total training hours vary according to the model to be selected.

FOUNDATION INDERMEDIATE ADVANCED
F&B Service Techniques I
Beverage Knowledge
History & Practice of Coffee & Tea
Restaurant Sales Techniques
Introduction to Hospitality Operations
Mathematics Fundamentals
Introduction to F&B Customer Service
Hygiene & Occupational Health Practices
English Essentials		 F&B Service Techniques II
Basics of Oenology
F&B Department Operations
Goods Management for F&B
Introduction to Office Tools
Customer Service Excellence
Verbal & Non-Verbal Communication
Basics of Culinary Arts
Applied English		 F&B Service Techniques III
Wine and Spirit Appreciation and Pairing
MICE and Events Organization
F&B Administration Principles
People Training and Development
Cultural Awareness
Principles of Restaurant Marketing
F&B Pop-up Concept Creation
Professional English

TRAINING CENTER MODEL

Designed to prepare participants for professional life.

  • Each level can be attended separately in line with personal goals and work experience. The duration of each level is six months, full-time, and a certificate of participation is awarded upon completion.

  • Upon successful completion of the foundation, intermediate and advanced levels, a certificate of program completion is awarded.

LEVELFOUNDATIONINTERMEDIATEADVANCED
DURATION6 Months Full-Time Theoretical Training – 3 months (390 Hours)
Internship Training – 3 Months (390 Hours)		6 Months Full-Time Theoretical Training – 3 months (390 Hours)
Internship Training – 3 Months (390 Hours)		6 Months Full-Time Theoretical Training – 3 months (390 Hours)
Internship Training – 3 Months (390 Hours)
TOTAL HOURS780 Hours780 Hours780 Hours
ELIGIBLE PARTICIPANTSParticipants with no prior experience High school graduate or higherAll of the following conditions must be met:
High school graduates (or higher) who have completed the Foundation level,
or have passed the placement test to be organized by the training center
1-2 years of work experiencer		All of the following conditions must be met:
High school graduates (or higher) who have completed the Intermediate level,
or have passed the placement test to be organized by the training center
3+ years of work experience
OUTCOMESParticipants can choose to enter the industry at Foundation level, or proceed to the Intermediate levelParticipants can choose to enter the industry, or proceed to the Advanced levelParticipants can be eligible for mid / senior level positions after 1-2 years of work experience

APPRENTICESHIP MODEL

Intended for participants who are active working professionals.

  • Each level can be attended separately in line with personal goals and work experience. The duration of each level is six months, with theoretical training one day of each week.

  • Upon successful completion of each level, participants will receive a certificate of completion.

  • Participants receive classroom-based theoretical training one day of each week, and can continue their professional work on the remaining days.

LEVELFOUNDATIONINTERMEDIATEADVANCED
DURATION6 months, with theoretical training 1 day of each week6 months, with theoretical training 1 day of each week6 months, with theoretical training 1 day of each week
TOTAL HOURS120 Hours 120 Hours 120 Hours
ELIGIBLE PARTICIPANTSParticipants with no prior experience High school graduate or higherAll of the following conditions must be met:
High school graduates (or higher) who have completed the Foundation level,
or have passed the placement test to be organized by the training center
1-2 years of work experiencer		All of the following conditions must be met:
High school graduates (or higher) who have completed the Intermediate level,
or have passed the placement test to be organized by the training center
3+ years of work experience
OUTCOMESParticipants can choose to enter the industry at Foundation level, or proceed to the Intermediate levelParticipants can choose to enter the industry, or proceed to the Advanced levelParticipants can be eligible for mid / senior level positions after 1-2 years of work experience

MICRO TRAINING MODEL

Intended for participants who are active working professionals. Allows them to focus on areas they would like to specialize in.

  • Participants can pick particular courses from the course list that they would like to specialize in

  • A certification of participation is awarded upon successful completion of each course.

LEVEL FOUNDATION INTERMEDIATE ADVANCED
DURATION 20 hours per course 20 hours per course 20 hours per course
ELIGIBLE PARTICIPANTS Working industry professionals Working industry professionals Working industry professionals
OUTCOMES Expertise in chosen subjects Expertise in chosen subjects Expertise in chosen subjects

Participants graduate with skills, competencies and qualifications appropriate to the needs of a variety of concepts in the industry.

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